Internet disconnection
Risk Description
Internet disconnection which can severely disrupt digital communication, data access, and the functioning of online systems and services
Existing Controls
No Control
Risk Mitigation Policy
- Install a secondary internet connection (e.g., 4G/5G router or alternate ISP).
- Use real-time monitoring tools to detect disconnection promptly.
- Configure automatic failover to the backup connection in case the primary fails.
- Enable local/offline access to critical applications and files where possible.
- Ensure internet service providers offer high uptime guarantees and responsive support.
Location/Contact Person details
The chairman of risk management sub-committee in UTAS-SUR
Dr.Sami Al-Batashi, Phone: +968 9293 9604
Email: sami.albattashi@utas.edu.om
Risk Management Authority
Risk Management Committee in UTAS-SUR
Risk Likelihood
Medium
Risk Impact
High
Risk Level
Medium
Risk Incident Response Procedures
- identify internet failure through monitoring tools or user reports.
- Check modems, routers, switches, and physical cables.
- Restart equipment if needed to rule out internal faults.
- Activate a secondary ISP or 4G/5G backup router (automatically or manually).
- Confirm functionality before notifying staff.
- Record time of outage, actions taken, and communications.
- Continue monitoring the status of both primary and backup connections.
Risk Termination
By sending the final report explaining the problem causes and how we can mitigate next time.